First email post

This post is being send via email. It's chock full of HTML. I figure
that if this gets through, just about anything can make it. Looking at
SRI-Business Consulting's Learning on Demand pages today, I
came upon this interesting table of href="http://www.sric-bi.com/LoD/summaries/BestPrac2004-05.shtml">Best
Practices in eLearning, dated May 2004.

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BGCOLOR="#ffffff"> Table
1
BEST PRACTICES SUMMARY

VALIGN="bottom"> Learning
Strategy Organization

and Process Learning
Content Learning
Infrastructure CLASS="helvetica11">

• Use eLearning to address the learning
  challenges of a distributed workforce.
  
  
• Use eLearning
  and related techniques to create learning programs for customers and
  resellers.
  
  
• Use eLearning to improve synergies between
  internal and external participants in complex business processes and
  projects.
  
  
• Provide eLearning to the sales department
  for fast, measurable, business impact.
  
  
• Fulfill
  compliance-training requirements cheaply and efficiently using
  eLearning.
  
  
• Use eLearning to provide on-demand learning
  for call-center operatives.
  
  
• Use eLearning to improve
  time to return on investment during new corporate cost-cutting
  initiatives.
  
  
• Tie learning to
  performance.
  
  
• Assess learning outsourcing options.

• Create a centralized
  learning and development team.
  
  
• Source content both
  centrally and locally.
  
  
• Create standards and benchmarks
  for eLearning content.
  
  
• Share internal and external
  best practices with all teams active in developing, commissioning, or
  implementing learning.
  
  
• Negotiate risk-sharing deals
  for off-the-shelf content libraries.
  
  
• Represent
  learning early during new strategic initiatives.
  
  
• Gain
  support from senior management.
  
  
• Find ways to win over
  middle and line managers.
  
  
• Foster a good partnership
  between the training department and information
  technology.
  
  
• Create meaningful learning
  objectives.
  
  
• Invest in change management and ongoing
  user support during a move from classroom learning to blended
  learning.
  
  
• Create incentives for informal learning and
  knowledge sharing.

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• Develop a mix of off-the-shelf content and
  custom content to match the business situation.
  
  
• Create
  integrated learning programs including online and classroom
  activities.
  
  
• Supplement formal courses with informal
  learning activities.
  
  
• Combine basic with just-in-time
  learning.
  
  
• Take a learning-objects
  approach.
  
  
• Design all content with reusability in
  mind.
  
  
• Use easy-to-use development tools to create
  low-cost custom content in-house.
  
  
• Create a "knowledge
  assembly line" of high-impact presentations by subject-matter
  experts.
  
  
• Migrate from physical to virtual classrooms
  to extend reach and reduce cost.
  
  
• Create
  content-selection practices that meet requirements for deployment
  speed.
  
  
• Obtain mass-customized content from
  generic-content vendors.

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• Rationalize learning-infrastructure
  investments by taking a centralized approach.
  
  
• Create a
  learning architecture.
  
  
• Integrate learning-management
  systems (LMS) with other enterprise systems.
  
  
• Consider
  LMS from enterprise-application vendors.
  
  
• Develop
  infrastructure to enable greater multiuse of digital content for
  formal and informal learning activities.
  
  
• Incorporate
  learning into employee portals.
  
  
• Be careful of
  political and technical issues when scaling up a local LMS for the
  enterprise.
  
  
• Consider custom LMS systems for low-cost
  tactical solutions.
  
  
• Treat LMS systems for business
  partners like consumer Web sites.
  
  
• Evaluate academic
  alternatives to commercial eLearning tools.

Source: SRI Consulting
Business Intelligence